PRIVACY POLICY

Your Privacy Matters to Us

Last Updated: December 2024

At Guangzhou Benge Building Materials Industrial Co., Ltd., we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

Personal Information

  • • Name, email address, and phone number
  • • Company name and job title
  • • Billing and shipping addresses
  • • Project specifications and requirements

Technical Information

  • • IP address and browser information
  • • Website usage patterns and preferences
  • • Device information and operating system
  • • Cookies and similar tracking technologies

2. How We Use Your Information

Service Delivery

Process orders, provide quotes, and deliver our movable partitions, glass systems, and office furniture solutions.

Communication

Send project updates, technical support, and important service notifications.

Improvement

Analyze usage patterns to enhance our products and services based on customer feedback.

Marketing

Share relevant product information and industry insights with your consent.

3. Data Protection & Security

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Encryption

SSL encryption for all data transmission

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Access Control

Restricted access to authorized personnel only

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Monitoring

Continuous security monitoring and updates

4. Your Rights

1

Access & Correction

Request access to your personal data and correct any inaccuracies.

2

Data Portability

Request a copy of your data in a structured, machine-readable format.

3

Deletion

Request deletion of your personal data, subject to legal obligations.

4

Marketing Opt-out

Unsubscribe from marketing communications at any time.

5. International Data Transfers

As a global company serving 50+ countries, we may transfer your data internationally to provide our services. We ensure adequate protection through:

  • • Standard contractual clauses approved by data protection authorities
  • • Adequacy decisions for transfers to countries with equivalent protection
  • • Your explicit consent for specific transfers when required

6. Cookies & Tracking

Essential Cookies

Required for website functionality, security, and to remember your preferences during your session.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Contact Us

Data Protection Officer

Guangzhou Benge Building Materials Industrial Co., Ltd.

Email: privacy@benge.com

Phone: +86 (20) 1234-5678

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)

Response Time: Within 30 days

Emergency: 24/7 support available

For privacy-related inquiries, please include "Privacy Request" in your subject line. We will respond to all legitimate requests within 30 days as required by applicable data protection laws.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through:

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Email Notification

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Website Banner

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Direct Communication